UI/UX: Human-Centered Design
Human-centered design and usability testing for complex digital products in high-stakes environments. UX certified by Nielsen Norman Group.
Capabilities built for mission-critical delivery.
Human-centered design, AI integration, product strategy, and full-stack software development for enterprise and high-stakes environments.
UEI
PLE3LCH7MGF6
CAGE / NCAGE
211L1
Business type
Minority-Owned Small Business
Languages
English / Spanish
+8% CTR
Projected click-through lift from AI search filter redesign at The Home Depot
+15%
Search engagement improvement from personalization and AI-powered discovery
3/10 → 9.5/10
User satisfaction after B2B Pro Quoting Tool redesign for daily associate use
Core competencies
What we deliver.
Company overview
Principal-led digital transformation.
BM Interactive Group is an agile, principal-led digital transformation studio specializing in Human-Centered Design (HCD), AI integration, and full-stack software development for enterprise and high-stakes environments.
We tailor every approach to your agency's mission. Contact us to discuss teaming opportunities, subcontracting, or agency-specific engagements.
Core competencies
Research through working code.
AI Integration & Transformation
AI integration and transformation services: integrating secure, compliant AI/ML frameworks into legacy enterprise workflows and federal operational structures.
Product Strategy
Product strategy services that define what to build, how to prioritize it, and how to execute it.
Software Development
Full-stack web and mobile application development, from architecture and build to testing and deployment.
Differentiators
Why agencies choose BMI.
01
We don't just design: we ship.
Research through working code, no handoff needed.
02
UX certified.
Certified by Nielsen Norman Group.
03
We've built design and dev teams.
Scaled from 1→8 at Home Depot and 2→17 at MoviePass.
04
Conference founder, not just practitioner.
South Florida's largest UX+Dev event, 200+ attendees.
05
Principal-led on every engagement.
The expert you hire is the one doing the work.
06
No generalists, no dabblers.
15+ years deep in UX design, user research, and software development.
Past performance
Proven in high-stakes environments.
Surveill · 2025–2026
Enterprise AI Design Strategy
Built Surveill's first UX and design strategy for enterprise and agentic AI. Delivered brand, website, app redesign, and a clearer AI output experience in 6 months.
6-month delivery
Read case study
The Home Depot · 2021–2025
AI-Powered Search & Recommendations
Led UX for AI search and personalization on homedepot.com. Projected impact from filter redesign: search engagement and CTR gains across a high-traffic retail platform.
+8% CTR
+15% search engagement
Read case study
The Home Depot · 2021
Pro Quoting Tool Redesign
Redesigned the B2B quoting tool, grounded in contextual research. Order processing time improved and user satisfaction rose from 3/10 to 9.5/10.
3/10 → 9.5/10 satisfaction
NAICS
Contracting classifications.
- 541511 Computer Programming Services
- 541512 Computer Systems Design Services
- 541519 Other Computer Related Services
- 541430 Graphic Design Services
Contact
Schedule a briefing.
Contact us to discuss teaming opportunities, subcontracting, or agency-specific engagements. We tailor every approach to your agency's mission.